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Magazine
You can contact the editorial team by email or by calling our main office on 01904 500175, Mondays to Fridays between 09.30 and 17.30. Please note, the office may be closed on Bank Holidays. Alternatively to submit images to the magazine, please visit our 'Image Submissions' section, or send an email to the editor. For editorial queries, you can also use our Feedback system.
Advertising
Our Advertising Manager, is available during the above hours to discuss advertising opportunities within the Railway Herald portfolio. You can email us with any questions or queries, or call 01904 500175. Advertising is currently available on both our website and within the pages of the weekly magazine, at highly competative rates. To request a rate card, please click here.
eShop Sales and General Retail
If you have any questions or queries with regards to a purchase already made through the eShop, or with regards to an item available from ourselves, then please email us at eshop@railwayherald.com. You can also call the eShop team on 01904 500175 between 0930 and 1730 and a member of our staff will be happy to help you. Please remember to quote your order reference number in any enquiries about existing orders.
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Technical Support
If you have a technical support query with regard to any part of our website, please check the Support section first, as this may provide a quick answer to your question as well as providing guidance on most area's of the site. If it does not, then please do contact us, using the Feedback system. If you are a member then, please sign in before continuing. If you are not a member, then please remember to ensure that you provide a email address so that our team can answer your query. We aim to respond to all support queries within 24 hours, often faster.
Frequently Requested Information
The following links are provided to assist users, customers and members of the media and may help to answer those questions most frequently asked.
User Accounts
Learn more about the benefits of a Railway Herald User Account, how to create your account and how to retrieve your username and password in the event that they become forgotten.
Company & Media Information
Details on Railway Herald Limited as well as our latest press releases together with product imagery suitable for use in the media, together with our media policy, can be found here.
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Corporate Address
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Railway Herald Limited,
PO Box 252,
Scunthorpe,
North Lincolnshire,
DN17 2WY
Registered in England and Wales as company 05837609.
VAT Number (UK):
942 6509 14
For company and media information, please visit our Corporate section.
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